PRICING & CURRENCY CONVERSION
All prices listed on the website are in US dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal payments.
Please note that taxes are included in all Sena Luxury Hair pricing to avoid surprises at check out.
INTERNATIONAL TRANSACTION FEE
Sena Luxury Hair is a Canadian operated company based in Toronto, Canada. If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might display as if it was charged by Sena Luxury Hair. This fee is not charged by Sena Luxury Hair as it is charged directly by your bank because you are purchasing something outside of your country of origin. We cannot refund this fee as it is not charged by Sena Luxury Hair. Please contact your credit card provider or bank directly in regards to this charge.
No card information is ever saved at Sena Luxury Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.
SHIPPING AND VERIFICATION
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and postal code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.