FAQ

How do I choose the right Sena Luxury Hair collection?

 

At Sena Luxury Hair, we split our offerings into four (4) collections to make shopping on our site easier. We have the Luxury Collection for those who spare no expenses when it comes to beauty, the Posh Collection, for those who want quality, but on a budget, the Sena Clips Collection, for those who only need a few pieces to add length and volume, and the Sena Wig Collection, for the true style chameleon. Based on your needs, choose one of our collections, and go from there. Happy shopping!

 

How long does shipping take?

 

Shipping times will vary depending on your location:

 

  • Canadian orders
  • S. orders
  • European orders
  • International orders 
For more shipping and delivery information, click here.

 

Can I dye, curl, and straighten my Sena Luxury Hair extensions?

Absolutely! Sena Luxury Hair is made of the finest quality human 

hair. They can be dyed, curled and straightened. We do recommend that you take them to a professional hair stylist who is experienced with dyeing hair extensions (if you don’t know how to do it yourself).

 

Treat Sena Luxury Hair extensions like your own hair. When styling, it’s important to use a heat protectant prior to styling it. The more you protect your hair, like you would with your natural hair, the longer your Sena Luxury Hair extensions will last you.

 

What is your return and exchange policy?

 

We are happy to accept your order for a return or exchange within 30 days, as long as it has not been opened, worn, or tampered with.

 

Please read our return policy and our exchange policy. You can always email us at info@senaluxuryhair.com if you have more questions.

 

How long do hair extensions last?

 

The lifespan of Sena Luxury Hair extensions is determined by how well they are taken care of and what products are used on them. Usually, the lifespan of our extensions is over a year, if taken care of properly. Our Sena Luxury Wigs will have a longer lifespan, as they are not manipulated as often.

 

Does Sena Luxury Hair have a wholesale program?

 

Yes we do. If you’re a wholesaler and would like to do business with us, please email wholesale@senaluxuryhair.com.